Yesterday I presented a workshop as part of the first CMX Global Connect event about defining a membership identity for your community. As promised during my session, here’s a link to the worksheet that we worked through together, as well as the slide deck.
While writing is something we learn at a young age, it continues to be a skill that we all develop throughout our lives. With so much of our work taking place online these daysknowing how to communicate effectively in writing when managing a community is essential.
You could say empathy is a skill that everyone should develop regardless of their daily work, but the way you employ your empathy is definitely a skill that people working with communities need to work on in order to be successful.
We all know how great in-person communities can be, but what happens when things don’t go so well? What happens when people in your community cause conflict and make things difficult for everyone else? Here is a practical path towards successfully mediating conflict within community.
When organising events for a community, it’s so easy to fall into the trap of thinking that bigger is better. This is an especially dangerous trap when your community is still in the early stages – shooting for a large event before your community is ready for it will inevitably do more harm than good.
Community management, particularly within an open-source project like WordPress, shares many of the same values and ideas as pastoral leadership – a path that I am deeply familiar with from my studies and experiences.